🔒 Official Document

345betwin Privacy Policy – LGPD Data Protection

This Privacy Policy describes how 345betwin collects, uses, stores, and protects its users' personal data, in full compliance with the General Personal Data Protection Law (LGPD – Law No. 13,709/2018). It also explains your rights as a data subject and how to exercise them in a simple, straightforward way.

Last updated: January 01, 2026 Language: Brazilian Portuguese
🛡️ Privacy Commitments
Encryption 256-bit SSL in all communications with the platform.
Full compliance with the LGPD – Law No. 13.709/2018.
Your data never sold to third parties under any circumstances.
You control your data — you can access, correct, or delete at any time.
Privacy support at Portuguese 24h via the platform's chat.
How 345betwin Protects Your Data

Six pillars that underpin our approach to privacy and data protection

End-to-End SSL Encryption

All data exchanged between your phone or computer and 345betwin's servers is protected by 256-bit SSL encryption — the same standard used by Brazil's largest banks, such as Itaú, Bradesco, and Nubank. Passwords, Pix details, and betting history are never transmitted as plain text.

Full LGPD Compliance

345betwin operates in full compliance with the General Data Protection Law (LGPD – Law No. 13,709/2018). We have a dedicated Data Protection Officer (DPO), internal privacy review processes, and periodic audits of our personal data processing practices.

You Control Your Data

At 345betwin, you own your data. You can request full access to what we hold about you, correct any inaccurate information, request portability to another service, or ask for permanent deletion — all through support chat, with no red tape and no charge.

Data Is Never Sold

345betwin does not sell, rent, or transfer your personal data to third parties for commercial purposes. Full stop. Any sharing with technology partners occurs solely for the operation of the platform — such as payment processing via Pix — and always under a confidentiality agreement.

Data Used Solely to Improve Your Experience

When we analyze platform usage data — such as which Brasileirão markets you access most or which slots you prefer — it is to improve your experience on 345betwin, not to build consumer profiles for external advertisers. Behavioral analysis is carried out in anonymized form.

Communications Only with Your Consent

Promotions, updates, and marketing communications from 345betwin are only sent to users who have given explicit consent. You can opt out at any time via the unsubscribe link in the footer of any email or through your account settings on the platform.

What Data We Collect and Why

Full transparency on every category of data 345betwin collects and the purpose of its processing

Data Category Examples Purpose of Processing Legal Basis (LGPD)
Identification Full name, date of birth, CPF, RG, or driver's license Identity verification (KYC), anti-money laundering, regulatory compliance Legal obligation (art. 7º, II)
Contact Email address, mobile number Account communications, deposit and withdrawal confirmations, security notifications Contract performance (art. 7, V)
Address ZIP code, street address, city, state Proof of residence, compliance with location-based regulations Legal obligation (art. 7º, II)
Payments Pix key, last card digits, deposit and withdrawal history Processing financial transactions, fraud prevention, ownership verification Contract performance (art. 7, V)
Platform Activity Betting history, games accessed, access times, preferences Service delivery, experience improvement, identification of problem gambling patterns Legitimate interest (art. 7º, IX)
Device Data IP address, browser type, operating system, device identifier Account security, fraud prevention, multiple account detection, technical performance analysis Legitimate interest (art. 7º, IX)
Marketing Communication preferences, email opens, promotion clicks Sending personalized promotional communications — only to users who have given consent Consent (art. 7, I)
Your Rights as a Data Subject

The LGPD guarantees eight fundamental rights over your personal data — and 345betwin upholds every one of them

01
Right of Access

Request and receive a complete copy of all personal data 345betwin holds about you, including how it was collected and how it is used.

02
Right to Correction

Request the correction of any inaccurate, incomplete, or outdated information in your 345betwin account, free of charge and without unnecessary red tape.

03
Right to Deletion

Request the deletion of your personal data processed on the basis of consent, once that consent has been revoked — except where retention is required by law.

04
Right to Data Portability

Request the export of your data in a structured format for transfer to another service provider, where technically feasible and provided for under ANPD regulations.

05
Right to Information

Know which third parties 345betwin shares your data with, for what purpose, and under which legal basis — all clearly described in this Privacy Policy.

06
Right to Withdraw Consent

Withdraw or revoke consent for consent-based processing — such as receiving marketing communications from 345betwin — at any time.

07
Right to Object

Object to processing carried out on the basis of legitimate interest where you believe your fundamental rights override that interest, with each case reviewed individually by 345betwin.

08
Right to Review

Request a review of decisions made solely through automated processes that affect your interests — such as account blocks — provided an automated process was involved.

To exercise any of these rights, please contact us at 345betwin live chat (available 24/7 in Portuguese) or by email:

Contato@345betwin.net

The response deadline is up to 15 calendar days from the date the request is received, as required by the LGPD.

Summary: 345betwin collects only the data necessary to provide the services you signed up for — Sports Betting, online casino, slots, and poker. Your data is never sold to third parties. You have full control and can exercise your rights through the support chat at any time.
1. Who We Are – The Data Controller

The controller of personal data processed under this Privacy Policy is 345betwin, a Sports Betting and digital entertainment platform focused exclusively on the Brazilian market. For the purposes of the LGPD, 345betwin is responsible for decisions regarding the processing of personal data collected through the 345betwin.net website and its associated services.

The official channel for privacy matters is the email contato@345betwin.net, where our Data Protection Officer (DPO) is available to handle any questions, requests, or complaints regarding the processing of personal data.

This Privacy Policy applies to all registered users of 345betwin, visitors to the site, and anyone whose data is processed in connection with the operation of the platform.
2. What Personal Data We Collect

345betwin collects personal data in two main ways: information you provide directly when registering or using the platform, and data collected automatically through the technical operation of the service.

Data provided directly by you:

  • Identification data: full name, date of birth, CPF, RG or CNH (for KYC verification).
  • Contact data: email address, mobile number with area code.
  • Address data: ZIP code, street address, number, unit, neighborhood, city, and state.
  • Financial data: Pix key registered to a CPF, last four digits of the credit/debit card, deposit and withdrawal history on the platform.
  • Verification documents: photo ID (RG, driver's license, or passport) and proof of address, requested during the KYC process.

Automatically collected data:

  • Device and access data: IP address, browser type, operating system, screen resolution, unique device identifier.
  • Platform usage data: pages visited, events accessed on Brasileirão or UFC, slots played, access times, session duration.
  • Cookie data: information stored by session cookies and analytics cookies for platform operation and improvement.
345betwin does not collect sensitive personal data as defined by the LGPD — such as health information, sexual orientation, ethnic origin, or religious beliefs — under any circumstances.
3. How We Use Your Data

Every piece of data collected by 345betwin has a specific and proportionate purpose. We don't collect what we don't need, and we don't use data for purposes other than those described below:

  • Provision of contracted services: process Sports Betting on the Brasileirão, Copa do Brasil, UFC, and other sports, provide access to Live Casino, slots, and poker, and process Pix deposits and withdrawals.
  • Identity verification (KYC): confirm that each user is who they say they are, that they are 18 or older, and that their payment details are legitimate — a legal obligation that protects both you and the integrity of the platform.
  • Fraud and money laundering prevention: monitor transaction and behavioral patterns to identify suspicious activity, in compliance with Central Bank of Brazil regulations and anti-crime legislation.
  • Account security: detect unauthorized access, identify attempts to create multiple accounts, and protect your balance.
  • Customer support: use your account history to resolve issues efficiently when you contact 345betwin support in Portuguese.
  • Continuous platform improvement: analyze, in anonymized and aggregated form, how users interact with the platform in order to improve navigation, speed, and available features.
  • Marketing communications: exclusively for users who have given consent, to send promotions about new sports markets, reload bonuses, and slots launches — always with an easy opt-out option.
  • Responsible gambling: monitor behavioral patterns that may indicate problem gambling in order to offer proactive support when needed, in accordance with our responsible gambling policy.
4. Data Sharing with Third Parties

345betwin does not sell, rent, commercially transfer, or share users' personal data for third-party marketing purposes. Period. The only sharing that takes place is strictly necessary for the operation of the service:

  • Payment processors: only the minimum financial data required is shared with Pix, boleto bancário, credit/debit card, PicPay, and Mercado Pago providers, solely to process transactions requested by the user.
  • Technology providers: infrastructure, hosting, cybersecurity, and analytics service providers that support the operation of the platform — all bound by contracts with strict confidentiality and data protection clauses.
  • Game providers: studios such as Pragmatic Play and others provide the slots and live casino games. Minimal session data may be transmitted to ensure the games function correctly.
  • Competent authorities: when required by court order, request from a competent regulatory authority (such as the Banco Central do Brasil or ANPD), or to comply with legal obligations related to anti-money laundering.
345betwin contractually requires all its technology partners to maintain the same level of data protection required by the LGPD. Any partner that fails to meet these requirements has their contract immediately terminated.
5. Cookies and Tracking Technologies

345betwin uses cookies — small text files stored in your browser — to ensure the platform works correctly and to improve your experience. The cookies used fall into the following categories:

  • Essential cookies: required for the basic operation of the platform — keeping your session active while logged in, remembering language preferences, and securing transactions. They cannot be disabled without affecting the site's functionality.
  • Analytical cookies: used to understand how users navigate 345betwin — which sections of Brasileirão or UFC are most visited, where mobile navigation issues occur, and what the average session length is. All data is anonymized before analysis.
  • Preference cookies: store personalized account settings, such as sports preferences and notifications, so you don't have to reconfigure them every time you log in.

You can manage non-essential cookie preferences in your browser settings. Disabling analytics cookies does not affect platform functionality or your access to Sports Betting, slots, or live casino.

6. Storage & Security Measures

345betwin users' personal data is stored on secure servers with the following technical and organizational safeguards in place:

  • Encryption in transit: 256-bit SSL/TLS encrypts all communication between the user's device and 345betwin's servers, including login credentials, Pix transactions, and betting history.
  • Encryption at rest: sensitive data, such as identity documents and financial information, is stored in encrypted format on our servers.
  • Access control: only 345betwin staff members with a legitimate need and a defined role are granted access to users' personal data, with mandatory two-factor authentication required.
  • Continuous monitoring: automated systems monitor unusual data access activity and alert the security team in real time to any suspicious behavior.
  • Backup and recovery: regular encrypted backups ensure no data is lost in the event of a technical failure.
In the event of a security incident that may affect your personal data, 345betwin will notify the National Data Protection Authority (ANPD) and the affected users within the deadlines established by the LGPD — without waiting to be asked.
7. How Long We Retain Your Data

345betwin retains your personal data only for as long as necessary to fulfill the purposes for which it was collected or to meet legal obligations. General retention periods are:

  • Active account data: retained for the entire period the account is active and for up to 5 years after closure, to comply with tax and anti-money laundering obligations required by law.
  • Financial transaction history: deposits and withdrawals are retained for a minimum of 5 years as required by the Central Bank of Brazil for financial operations.
  • KYC documents: identity verification documents are retained for 5 years after account closure, as required by anti-money laundering legislation (Law No. 9.613/1998).
  • Usage data and access logs: retained for 6 months for security purposes and dispute resolution, in accordance with the Brazilian Internet Civil Rights Framework (Law No. 12,965/2014).
  • Marketing data: retained until consent is withdrawn by the user, after which they are immediately removed from all communication lists.

Once retention periods have elapsed, data is securely and irreversibly deleted or anonymized so that it can no longer be linked to the original user.

8. Protection of Minors

345betwin is a platform exclusively for users aged 18 and over. Access to and use of the services by minors is strictly prohibited under the Terms and Conditions and this Privacy Policy.

345betwin does not intentionally collect personal data from users under 18. The registration process requires a CPF and date of birth, both of which are validated to confirm legal age. If, for any reason, we identify that a minor's data has been collected, the account is immediately closed and all associated data is deleted.

Parents and legal guardians who become aware that a minor under 18 has created an account on 345betwin should contact us immediately via support chat or at contato@345betwin.net so the situation can be resolved as a priority.
9. How to Exercise Your Rights

345betwin has made it as easy as possible for you to exercise your data subject rights. You can submit any request provided for under the LGPD through the following channels:

  • Live chat: available 24 hours a day in Portuguese directly on the platform — this is the fastest channel for straightforward requests such as data access or unsubscribing from marketing communications.
  • Email: contato@345betwin.net — for more formal requests such as data portability, deletion, or review of automated decisions. Response time of up to 15 business days.

For your security, 345betwin may need to verify your identity before processing certain requests — particularly requests for deletion or data portability. This verification is handled simply through the support chat.

If you believe your rights have not been adequately addressed by 345betwin, you may file a complaint directly with the National Data Protection Authority (ANPD), the regulatory authority responsible for enforcing the LGPD in Brazil, at gov.br/anpd.

10. International Data Transfers

Some of the technology providers used by 345betwin — such as cloud infrastructure providers and international game studios — process data on servers located outside Brazil. When this occurs, 345betwin ensures that:

  • Data transfers occur only to countries that offer a level of personal data protection compatible with the LGPD or to countries approved by the ANPD.
  • Specific contracts with data protection clauses equivalent to those required by the LGPD are in place with all providers that receive data in other countries.
  • Data transferred is limited to the minimum necessary for the specific service provided by the supplier.
International data transfers do not affect your rights as a data subject. You can exercise them through the same channels described in this Policy, regardless of where the data is physically stored.
11. Updates to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in legislation, 345betwin's services, or our data processing practices. The most current version will always be available on this page, with the date of the last update clearly indicated at the top of the document.

For significant changes that materially affect how your data is handled, 345betwin will send a notification to your registered email address at least 15 days in advance. For minor wording updates or clarifications, changes take effect without prior notice.

Continued use of the platform after changes take effect will be considered acceptance of the new terms. If you disagree with a significant change, please contact support to close your account and request a withdrawal of your available balance.

12. Contact & Data Protection Officer (DPO)

For any questions related to this Privacy Policy, the processing of your personal data by 345betwin, or to exercise any of your data subject rights, the following contact channels are available:

  • 24h live chat: available directly on the 345betwin.net platform — ideal for quick questions and immediate requests.
  • General email: contato@345betwin.net — for formal inquiries, data subject rights requests, and privacy-related complaints.
  • Data Protection Officer (DPO): can be reached at the same email address, with the subject line "Attention: DPO – Data Privacy".

345betwin's DPO is responsible for overseeing all data processing activities, ensuring LGPD compliance, serving as the point of contact with the ANPD, and handling data subject requests impartially and within legal deadlines.

345betwin is committed to responding to all data subject rights requests within a maximum of 15 calendar days, as required by the LGPD — and in practice, simple matters are frequently resolved in under 24 hours through the support chat.
❓ Privacy Questions

Frequently Asked Questions About Data at 345betwin

The most common questions from our users about how 345betwin handles and protects their personal data.

No. 345betwin does not share users' personal data with other betting platforms, casinos, or any companies for marketing or commercial prospecting purposes. The only sharing that takes place is with technology partners directly involved in operating the platform — such as payment processors for Pix transactions — and always under strict confidentiality agreements. Your data stays with 345betwin and is used exclusively to provide the service you contracted.

You can request the deletion of your personal data via 24h live chat or by emailing contato@345betwin.net. Important to know: some data must be retained for legally mandated periods even after account deletion — such as financial transaction history (5 years, as required by the Central Bank) and KYC documents (5 years, under anti-money laundering law). Data not subject to these legal obligations is permanently deleted within 30 days of the request. 345betwin will send a confirmation once the process is complete.

Identity verification (KYC) prior to withdrawals is a legal requirement for financial platforms in Brazil, as set out in Central Bank regulations and anti-money laundering legislation (Law No. 9,613/1998). It confirms that the account holder is who they claim to be and that the funds are legitimate — protecting both you and the integrity of the platform. The process is carried out securely through the support chat and is typically completed in under 24 hours. Submitted documents are stored with encryption and accessed only by authorized 345betwin staff.

Yes, at any time. There are three ways to unsubscribe: by clicking the "unsubscribe" link in the footer of any promotional email from 345betwin, by adjusting your communication preferences directly in your account settings on the platform, or by requesting it through the support chat. Unsubscription is immediate — you will no longer receive marketing communications after your request. Please note: essential transactional emails (deposit confirmations, withdrawals, account security notifications) will continue to be sent regardless, as they are required for the provision of the service.

In the event of a security incident resulting in unauthorized access to personal data, 345betwin will follow the mandatory LGPD protocol: it will notify the National Data Protection Authority (ANPD) within the regulatory deadline and communicate directly with affected users by email, describing what happened, which data was involved, what immediate measures were taken, and what you should do to protect yourself. 345betwin maintains an up-to-date incident response plan and conducts regular drills to ensure the team is prepared to act quickly should this occur.

Yes, every user's betting history is recorded by 345betwin for three main reasons: (1) it's needed to resolve disputes over outcomes or payments; (2) it's a legal requirement for tax and anti-money laundering compliance; and (3) it helps identify patterns that may indicate problem gambling, allowing 345betwin to offer proactive support. Betting history is never used to decline legitimate bets or to discriminate against users based on past results. You can view your full history at any time in the account section of the platform.
Your Data Is Safe with 345betwin

The 345betwin operates in full compliance with the General Data Protection Law (LGPD – Law No. 13.709/2018). Your personal data, betting history, and financial information are protected by 256-bit SSL encryption and are never shared with third parties for commercial purposes. To exercise any data subject right or for privacy-related questions, contact us via live chat or at contato@345betwin.net.

See also the 345betwin Terms and Conditions →
🚀 Betting with Guaranteed Privacy

At 345betwin, you bet safely and your data stays protected

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🔒 Your data is protected because:
Full compliance with the LGPD
Encryption 256-bit SSL across the entire platform
Data never sold to third parties
Dedicated DPO and 24h privacy support
You control and can delete your data
Pix processed with bank-level security

Gamble responsibly. Not permitted for users under 18. | Responsible Gambling | Terms and Conditions

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